Last updated: 23 March 2026
By accessing or using Leavely (“the Service”), operated by Xtraphones UK Ltd (“we”, “us”, “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use the Service. These Terms apply to all users, including administrators, employees, and any person accessing the Service on behalf of an organisation.
Leavely is a cloud-based, multi-tenant leave management platform that allows organisations to manage employee time off, track leave balances, and streamline approval workflows. Each organisation (“Tenant”) operates in an isolated workspace. Tenants cannot access another Tenant's data.
When you create an account, you agree to:
Organisation owners are responsible for managing their workspace, including inviting and removing team members, and ensuring appropriate access controls are in place.
You agree not to:
Leavely offers a 14-day free trial with full access to all features. No credit card is required to start a trial. After the trial, continued use requires a paid subscription.
Pricing is £8 per active employee per month (or equivalent in your local currency), billed monthly via Stripe. Your monthly charge is calculated based on the number of active employees in your workspace at the time of billing.
We may change our pricing with at least 30 days' written notice. Price changes do not apply retroactively and will take effect at your next billing cycle after the notice period.
You can cancel your subscription at any time through the billing settings or by contacting us. Cancellation takes effect at the end of the current billing period. After cancellation, your workspace enters read-only mode — you can view and export your data but cannot create or modify records.
As the Service operates on a monthly billing cycle with no long-term commitment, refunds are generally not offered. However, we may consider refund requests in the following circumstances:
Refund requests must be submitted within 14 days of the charge to hello@leavely.com.
Your data is yours. You retain full ownership of all data you upload to or create within Leavely. We do not claim any intellectual property rights over your content.
You may export your data at any time while your account is active or in read-only mode. We use your data only as described in our Privacy Policy.
Upon written request after account closure, we will permanently delete your data within 30 days, unless we are required by law to retain it.
Leavely processes personal data (employee names, email addresses, leave records) on behalf of your organisation. For the purposes of UK GDPR and the Data Protection Act 2018:
By using the Service, you confirm that you have a lawful basis for processing the personal data of your employees and that you have provided appropriate privacy notices to them.
Full details of how we handle personal data are set out in our Privacy Policy. If you require a formal Data Processing Agreement (DPA), please contact us at hello@leavely.com.
The Service, including its design, code, features, documentation, trademarks, logos, and all related intellectual property, is owned by Xtraphones UK Ltd and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes in accordance with these Terms. This licence does not include the right to:
We strive to keep Leavely available at all times but do not guarantee uninterrupted or error-free access. The Service is provided on an “as available” basis. We may perform scheduled maintenance with reasonable advance notice where possible.
We are not liable for any downtime, data loss, or service interruptions caused by factors outside our reasonable control, including but not limited to internet outages, third-party service failures, cyberattacks, or force majeure events.
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Without limiting the foregoing, we do not warrant that:
You are responsible for verifying that leave calculations, statutory entitlements, and balances comply with your applicable employment laws, contracts, and policies. Leavely is a management tool, not legal or HR compliance advice.
To the fullest extent permitted by law, Xtraphones UK Ltd and its directors, employees, and affiliates shall not be liable for:
Our total aggregate liability for any and all claims arising from or related to the Service shall not exceed the total amount you paid us in the 12 months immediately preceding the event giving rise to the claim. If you have not paid anything, our liability is limited to £100.
You agree to indemnify, defend, and hold harmless Xtraphones UK Ltd and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
You may close your account at any time through settings or by contacting us. We may suspend or terminate your access if:
Upon termination, your workspace enters read-only mode for 30 days, during which you can export your data. After 30 days, we may permanently delete your data unless required by law to retain it.
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the platform at least 14 days before changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
Leavely is available to users worldwide. If you are using the Service from outside the United Kingdom, you are responsible for compliance with your local laws. We make no representation that the Service is appropriate or available for use in all jurisdictions.
For users in the United States: you agree that any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA), except where prohibited by law. You waive any right to participate in a class action lawsuit or class-wide arbitration.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any applicable Partner Programme Terms, constitute the entire agreement between you and Xtraphones UK Ltd regarding the use of the Service. They supersede all prior agreements, understandings, and representations.
These Terms are governed by the laws of England and Wales. Subject to Section 16 (International Use), any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have questions about these Terms, please contact us: