Family leave
Compassionate leave UK: rights, pay and a humane process
Compassionate leave is usually set by the employer's policy. Before treating a request as discretionary, check whether time off for dependants, parental bereavement or another statutory right applies.
- The right depends on the circumstances
- Check the reason
- No universal paid allowance
- Policy sets extra pay
- Make support easy to access
- One contact
Guidance for England, Scotland and Wales. Northern Ireland employment rules can differ.
Identify the right type of leave
An employee can have a right to reasonable time off for an emergency involving a dependant, including dealing with a dependant's death. There is no fixed statutory number of days for that right, and it is normally unpaid unless the employer offers pay.
Eligible parents have a separate right to parental bereavement leave after a child's death or qualifying stillbirth. Other bereavement situations may be covered by company compassionate leave. Avoid answering every request with a single fixed allowance.
Source: GOV.UK: time off for dependants · Acas: leave and pay when someone dies · GOV.UK: parental bereavement entitlement
Explain the company's support
A compassionate leave policy should explain when paid or unpaid leave is available, how much the employer normally offers and who can agree additional support. Check the employment contract as well as the handbook.
Be clear about the distinction between a company benefit and a statutory right. A policy offering a number of paid days should not be read as removing a separate entitlement to reasonable unpaid time off for dependants.
Source: GOV.UK: time off for dependants · Acas: leave and pay when someone dies
Respond without making the person repeat themselves
Give the employee one contact and agree how to keep in touch. Ask what they want colleagues to know, what immediate work needs covering and when it would be helpful to review the plan.
Consider the individual's circumstances, including travel, caring responsibilities and religious observances. Confirm the arrangement in writing, but keep the first conversation focused on what is needed rather than completing every administrative field.
In practice
An urgent hospital admission
An employee's dependant is unexpectedly admitted to hospital. The manager arranges cover and checks statutory time off for dependants, then explains any additional paid compassionate leave available under the company policy.
Once the immediate emergency has been handled, they discuss whether more time is needed and which arrangement fits. The first response does not assume that an emergency entitlement covers unlimited ongoing care.
Your next steps
- Check statutory rights before using a discretionary category.
- Confirm the available pay and the initial period of leave.
- Agree one contact and the employee's privacy preferences.
- Review ongoing needs and record any further agreement consistently.
Sources and review
Reviewed against the official guidance below on 7 September 2026. Rates and employment rules can change; use the linked guidance for a decision about an individual case.
- GOV.UK: time off for dependants
- Acas: leave and pay when someone dies
- GOV.UK: parental bereavement entitlement
Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright. This is Leavely's independently written guide.
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