All HR guides

Family leave

Compassionate leave UK: rights, pay and a humane process

Compassionate leave is usually set by the employer's policy. Before treating a request as discretionary, check whether time off for dependants, parental bereavement or another statutory right applies.

Reviewed 2 min read Official sources
The right depends on the circumstances
Check the reason
No universal paid allowance
Policy sets extra pay
Make support easy to access
One contact

Guidance for England, Scotland and Wales. Northern Ireland employment rules can differ.

Identify the right type of leave

An employee can have a right to reasonable time off for an emergency involving a dependant, including dealing with a dependant's death. There is no fixed statutory number of days for that right, and it is normally unpaid unless the employer offers pay.

Eligible parents have a separate right to parental bereavement leave after a child's death or qualifying stillbirth. Other bereavement situations may be covered by company compassionate leave. Avoid answering every request with a single fixed allowance.

Source: GOV.UK: time off for dependants · Acas: leave and pay when someone dies · GOV.UK: parental bereavement entitlement

Explain the company's support

A compassionate leave policy should explain when paid or unpaid leave is available, how much the employer normally offers and who can agree additional support. Check the employment contract as well as the handbook.

Be clear about the distinction between a company benefit and a statutory right. A policy offering a number of paid days should not be read as removing a separate entitlement to reasonable unpaid time off for dependants.

Source: GOV.UK: time off for dependants · Acas: leave and pay when someone dies

Respond without making the person repeat themselves

Give the employee one contact and agree how to keep in touch. Ask what they want colleagues to know, what immediate work needs covering and when it would be helpful to review the plan.

Consider the individual's circumstances, including travel, caring responsibilities and religious observances. Confirm the arrangement in writing, but keep the first conversation focused on what is needed rather than completing every administrative field.

Source: Acas: leave and pay when someone dies

In practice

An urgent hospital admission

An employee's dependant is unexpectedly admitted to hospital. The manager arranges cover and checks statutory time off for dependants, then explains any additional paid compassionate leave available under the company policy.

Once the immediate emergency has been handled, they discuss whether more time is needed and which arrangement fits. The first response does not assume that an emergency entitlement covers unlimited ongoing care.

Your next steps

  1. Check statutory rights before using a discretionary category.
  2. Confirm the available pay and the initial period of leave.
  3. Agree one contact and the employee's privacy preferences.
  4. Review ongoing needs and record any further agreement consistently.

Sources and review

Reviewed against the official guidance below on 7 September 2026. Rates and employment rules can change; use the linked guidance for a decision about an individual case.

Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright. This is Leavely's independently written guide.

Put it into practice

Keep the dates, decisions and documents together.

Leavely connects leave requests, absence records and team calendars so managers can follow through on the decisions they make.

14 days free. No credit card.