Willowbrook Care Services
Care
How a 15-person care home saved 8 hours/week on leave admin
A Warrington care team replaced spreadsheet leave admin, reactive sickness cover and balance chasing.
Quick result
8 hrs/week saved
Measured after moving leave requests, approvals and absence notes into Leavely.
8 hrs/week
Hours saved
100%
Leave errors eliminated
2 hours
Time to onboard
The Problem
Willowbrook Care Services (Warrington, 15 staff) ran leave on a shared spreadsheet. The manager, Sarah Mitchell, spent Monday mornings reconciling holiday requests from WhatsApp, paper notes and email.
Staff didn't know their remaining balance. Shift cover for sickness was reactive and often left gaps.
The Solution
Sarah switched to Leavely in 2 hours. She set up the team, imported annual leave entitlements, and staff submitted their first requests that afternoon.
The visual calendar showed her who was off when - no more spreadsheets. Sickness was logged with return-to-work notes attached.
The Results
Leave admin dropped from 3 hours per week to 20 minutes. Staff can check their own balances anytime.
The Bradford Factor indicators helped flag a recurring short-sickness pattern before it became a problem. CQC-related absence records are stored in one place.
"Leavely replaced our holiday spreadsheet in one afternoon. Managers can see clashes before approving leave, and staff stopped chasing us for balances."
Case study FAQs
How quickly did Willowbrook Care Services set up Leavely?
Willowbrook Care Services set up Leavely in 2 hours, imported annual leave entitlements and had staff submitting requests the same afternoon.
What changed after Willowbrook moved from spreadsheets to Leavely?
Weekly leave admin dropped from 3 hours to 20 minutes, staff could check balances themselves, and sickness records were kept with return-to-work notes in one place.