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Sickness and absence

Phased Return to Work UK: Plan, Pay & Hours Calculator

A phased return helps someone build back up after an absence through agreed hours, duties or workload. Set out the plan, pay and review dates together. There is no single percentage or timetable that suits every return.

Reviewed 3 min read Official sources
Hours, duties, breaks and pay
Agree the plan
Adjust the pace to the person
Review regularly
60% of an 11.5-hour shift
6 hours 54 min

Guidance for England, Scotland and Wales. Northern Ireland employment rules can differ.

Work out the agreed hours

Phased-return hours calculator

Enter normal hours for one week or one shift, then the percentage you have agreed. The result uses the same period.

22.5 hours

22 hours 30 minutes, to the nearest minute.

37.5 × 60% = normal hours × agreed proportion.

This calculates hours only. Agree the duties, breaks, pay and review dates separately; the percentage does not decide sick pay or holiday entitlement.

What should a phased-return plan include?

Discuss what the person can do, what remains difficult and any fit-note or occupational-health advice. A shorter day may help one person; different duties or fewer demanding tasks may help another. Consider reasonable adjustments where disability is involved.

Write down the start date, working days and hours, temporary duties, breaks, pay arrangement, who to contact if the plan becomes difficult and the next review date. Give the employee a copy. Avoid treating a provisional end date as a deadline they must meet regardless of their health.

Source: Acas: phased returns and pay · Acas: reasonable adjustments at work · GOV.UK: sickness notice and fit notes

Example: a phased return on a 37.5-hour week

The table shows the arithmetic for a possible four-stage plan. These stages are an illustration, not a recommended medical schedule. Agree whether a stage lasts a week or another period, and review before increasing the workload. Reduced hours with an unchanged full workload may defeat the purpose.

Illustrative hours, based on a normal 37.5-hour week
StageAgreed proportionWeekly hours
150%18.75 hours (18 hours 45 minutes)
260%22.5 hours (22 hours 30 minutes)
380%30 hours
4100%37.5 hours

Source: Acas: phased returns and pay

How do you calculate phased-return hours?

Multiply the normal hours for the period by the agreed percentage divided by 100. For a shift of 11.5 hours at 60%, the calculation is 11.5 × 0.60 = 6.9 hours. Convert the decimal part to minutes: 0.9 × 60 = 54. The result is 6 hours 54 minutes, not 6 hours 9 minutes.

Use the same period throughout: a percentage of weekly hours gives a weekly total, not the length of each shift. Agree how those hours are distributed and whether paid or unpaid breaks are included in the normal-hours figure.

Source: Acas: phased returns and pay

Do you get full pay during a phased return?

For usual duties on reduced hours, Acas says the usual pay rate applies to the hours worked. Payment for time not worked depends on the agreement and company policy. There may be an agreed full-pay arrangement, company sick pay or SSP if the employee qualifies. Record the arrangement before the return so there is no surprise at payday.

SSP is not an automatic hourly top-up. A day on which the employee does any work does not count as a full day of incapacity for SSP purposes. Payroll needs the actual work pattern and qualifying sick days, not just a percentage reduction. If duties or workload change, agree the pay arrangement in writing.

Source: Acas: phased returns and pay · GOV.UK: when SSP is payable

What happens to holiday, and what if the plan is too much?

Statutory holiday continues to accrue during sickness absence. A temporary return at 60% of normal hours does not, by itself, tell you to reduce the person's contractual annual holiday allowance to 60%. Check whether the contract has changed and how sickness and working time are being recorded before changing a balance.

At each review, ask whether the hours and duties are manageable and whether extra breaks, support or a slower increase would help. A phased return can be extended or changed. If the employee cannot manage the arrangement, discuss it promptly and reconsider the plan in light of the available advice.

Source: Acas: phased returns and pay · GOV.UK: calculating leave and carry-over · Acas: reasonable adjustments at work

In practice

Turn a percentage into a workable rota

For a normal 11.5-hour shift, 60% is 6 hours 54 minutes. If the agreed working period starts at 09:00 with no break excluded from those hours, it ends at 15:54. An unpaid break would move the finish time later.

Before confirming the rota, record the break arrangement, which tasks fit the shorter shift and the next review. The hours calculation alone does not settle pay or whether the duties are suitable.

Your next steps

  1. Discuss the proposed return with the employee and consider fit-note or occupational-health advice.
  2. Record hours, duties, breaks and pay in an agreed written plan.
  3. Give payroll the actual days and hours worked and any full sick days.
  4. Review progress on agreed dates and adjust the plan where needed.

Sources and review

Reviewed against the official guidance below on 7 September 2026. Rates and employment rules can change; use the linked guidance for a decision about an individual case.

Contains public sector information licensed under the Open Government Licence v3.0. Crown copyright. This is Leavely's independently written guide.

Put it into practice

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