Employee relations case management

HR Case Management Software
for UK Employers

Run disciplinary and grievance cases step by step, in line with the ACAS Code of Practice. Keep meeting dates, appeal deadlines, notes and letters in one confidential file that only admins and owners can see, and nobody can see a case about themselves. Part of Leavely alongside leave management, rotas and documents at £8 per user per month.

Free 14-day trial. No credit card required.

£8

per user/month

ACAS

steps as a checklist

Private

admins only

Disciplinary and grievance cases are rare, until they are not

Most small businesses handle a disciplinary or grievance only now and then. When one comes up, it is often run from an inbox and a Word document, by someone who has not done it before. Steps get skipped, not because anyone is cutting corners, but because nobody had the process in front of them.

Those skipped steps matter. The ACAS Code of Practice sets out what a fair process looks like, and a tribunal can adjust an award by up to 25% where it has not been followed without good reason. Just as important, a messy process is hard on everyone involved.

Leavely gives each case a confidential file with the ACAS steps built in, so you can see what has been done, what comes next, and have a dated record of how the case was handled.

What the law says, in brief

A brief outline of the ACAS Code. For anything complex, take advice before you act.

The ACAS Code of Practice

The ACAS Code of Practice on disciplinary and grievance procedures sets out the basic steps for handling both fairly.

Up to 25% adjustment

An employment tribunal can adjust an award by up to 25% where either side unreasonably failed to follow the Code.

Disciplinary steps

Establish the facts. Tell the employee about the problem in writing. Offer them a companion. Hold a meeting. Decide and confirm the outcome in writing. Offer an appeal.

Grievance steps

Receive the grievance in writing. Offer a companion. Hold a meeting. Investigate where needed. Decide and confirm in writing. Offer an appeal.

Disciplinary and grievance tracking in one place

Replace email threads and scattered documents with one confidential case file.

One confidential case file

Disciplinary, grievance, capability, absence and investigation cases each get their own file, with a title, summary, status and outcome.

ACAS Code steps as a checklist

Disciplinary and grievance cases list the ACAS Code steps. Tick each one off and see what is done and what comes next.

Meeting and appeal dates

Record when the meeting is and the appeal deadline, and move the case through open, investigating, meeting scheduled, outcome issued, appeal and closed.

A timeline of what happened

Add notes, meetings and letters to the case timeline as they happen, so the record is built up as you go rather than pieced together later.

Nobody sees their own case

Access is for admins and owners, and nobody can see or act on a case about themselves, even if they are an admin.

An audit log without the details

Changes are recorded in the audit log using ids only, so sensitive case details are not repeated in the audit trail.

How it works

  1. 1

    Open a case

    An admin opens HR cases, picks the employee and the type of case, and adds a short title and summary.

  2. 2

    Work through the steps

    For disciplinary and grievance cases, follow the ACAS Code checklist: facts, written notice, companion, meeting, decision and appeal. Tick each step as it is done.

  3. 3

    Record meetings and letters

    Set the meeting date, and add notes, meeting records and letters to the timeline so there is a dated account of the process.

  4. 4

    Issue the outcome and close

    Record the outcome, set the appeal deadline, handle any appeal, then close the case. The file stays in place as your record.

Who can see what

HR cases are confidential. Access is kept to the people who need it.

Admins and owners

Open, run and close cases. Nobody can see or act on a case about themselves. Only owners can delete a case.

Managers

Do not see HR cases. Cases hold confidential information that stays with HR.

Employees

Do not see HR cases in Leavely. You tell them about the process in writing, as the ACAS Code requires.

Handle every case the same fair way

Follow the ACAS steps, record meetings and appeals, and keep a clear timeline. All included at £8 per user per month.

or start a free 14-day trial

Frequently asked questions

What types of HR case can I track?
Disciplinary, grievance, performance or capability, absence management and investigation cases, plus an "other" type for anything else. Each case sits against one employee.
How does Leavely help me follow the ACAS Code?
Disciplinary and grievance cases come with the steps the ACAS Code of Practice sets out, as a checklist. You tick each step off as it is done, and the case shows how many are complete and what comes next.
Why does following the ACAS Code matter?
An employment tribunal can adjust an award by up to 25% where an employer or employee has unreasonably failed to follow the ACAS Code of Practice on disciplinary and grievance procedures.
Can an admin see a case about themselves?
No. Nobody can see or act on a case about themselves, whatever their role. Other admins and owners in the workspace can see it.
What goes in the audit log?
The audit log records that a case was opened or changed, using ids only. The details of the case stay inside the case, not in the audit trail.
Can managers see HR cases?
No. HR cases are for admins and owners only. Managers and employees do not see them.
Is HR case management included in the £8/user/month price?
Yes. HR case management is included in Standard at £8 per active user per month. Ultra is £10 and adds manager-approved shift cover.

Try Leavely free for 14 days

HR case management, leave management, rotas and more. All for £8 per user per month. No credit card needed.